WBSRocks: Business Growth with Enterprise Software and Digital Transformation
WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various enterprise software vendors and solutions, and their mergers and acquisitions. Subscribe today to stay on top of digital transformation trends!
Episodes
717 episodes
WBSP718: Grow Your Business by Understanding Keap’s Capabilities, an Objective Panel Discussion
CRM systems generally center around four main suites—sales, marketing, customer service, and field service—often enhanced by contact center capabilities, though smaller platforms may streamline their offerings to focus primarily on marketing an...
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Episode 718
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1:00:35
WBSP717: Grow Your Business by Learning the Top 10 Project Management Systems in 2025 w/ Sam Gupta
When assessing project management systems, it's essential to separate standalone, best-of-breed solutions from ERP-integrated modules, as the former are specifically engineered to handle the nuanced demands of project execution without being co...
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Episode 717
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25:09
WBSP716: Grow Your Business by Learning from ERP Trends in the Age of AI w/ Vinnie Mirchandani
The ERP landscape is undergoing significant transformation, marked by a shift toward vertical specialization and regional compliance as vendors move away from generic, one-size-fits-all solutions. This evolution reflects the growing demand for ...
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Episode 716
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1:04:14
WBSP715: Grow Your Business by Understanding Front’s Capabilities, an Objective Panel Discussion
Many companies start their customer service operations with shared inboxes due to their affordability and ease of setup—making them an ideal solution for resource-constrained startups. These email-based systems offer a unified communication cha...
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Episode 715
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1:01:41
WBSP714: Grow Your Business by Learning the Top 10 Non-Profit ERP Systems in 2025 w/ Sam Gupta
Selecting an ERP system for the not-for-profit sector requires a nuanced approach due to the sector’s distinct operational and financial demands. Unlike traditional businesses, not-for-profits rely on specialized functionalities such as fund ac...
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Episode 714
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20:57
WBSP713: Grow Your Business by Understanding HubSpot’s Capabilities, an Objective Panel Discussion
Marketing automation and core CRM systems, though often linked, are fundamentally distinct in design and purpose. Marketing automation is tailored for upstream business processes that involve unstructured data and require seamless integration w...
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Episode 713
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59:49
WBSP712: Grow Your Business by Learning from Enterprise Software Stories - Jan 2025, Week 1, an Objective Panel Discussion
The tech and enterprise software landscape is undergoing rapid transformation, marked by a mix of bold acquisitions and cautious public market strategies. While Databricks' CEO candidly states that “it’s dumb to IPO this year,” citing market vo...
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Episode 712
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1:00:29
WBSP711: Grow Your Business by Learning the Top 10 Cloud-native ERP Systems in 2025 w/ Sam Gupta
This curated list stands apart by spotlighting ERP platforms that were engineered from inception as true cloud-native solutions, intentionally bypassing the limitations of retrofitted legacy systems. These modern ERPs are designed to leverage t...
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Episode 711
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26:02
WBSP710: Grow Your Business by Learning from ERP Challenges for Govt and Non-profit Organizations w/ Douglas Camin
Implementing ERP systems in government and non-profit sectors comes with distinct challenges, including tight budget constraints, complex regulatory requirements, and the heightened need for operational transparency. In these environments, the ...
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Episode 710
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59:48
WBSP709: Grow Your Business by Understanding Attio’s Capabilities, an Objective Panel Discussion
It’s fascinating how quickly the tech landscape evolves—platforms like Salesforce and Workday, once seen as trailblazing disruptors, are now being viewed as legacy systems, navigating the same kind of disruption they once caused. Innovations li...
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Episode 709
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1:03:20
WBSP708: Grow Your Business by Learning the Top 10 Pharma ERP Systems in 2025 w/ Sam Gupta
When evaluating the top ERP systems for the pharmaceutical industry, it’s crucial to recognize that this list focuses solely on the ERP solutions themselves—not the vendors behind them—and spans organizations of all sizes, from emerging biotech...
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Episode 708
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18:34
WBSP707: Grow Your Business by Learning from ERP Phase 0 Stories w/ Jakob Bent Smed
ERP Phase 0 is more than just a clever way to cut down on the zeroes in your total cost of ownership—it’s the strategic groundwork that can make or break your entire implementation. This critical phase is where businesses assess their needs, do...
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Episode 707
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39:22
WBSP706: Grow Your Business by Understanding Brevo’s Capabilities, an Objective Panel Discussion
Many marketing automation platforms tend to overpromise, presenting themselves as all-encompassing solutions capable of delivering seamless, customer-centric workflows across the entire CRM spectrum. In reality, these platforms are typically op...
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Episode 706
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1:01:26
WBSP705: Grow Your Business by Learning the Top 10 Medical Device ERP Systems in 2025 w/ Sam Gupta
When evaluating the top ERP systems for the medical device industry, it’s essential to recognize the wide range of business models that fall within this sector, from biotech startups to large-scale manufacturers of capital equipment and consuma...
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Episode 705
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21:11
WBSP704: Grow Your Business by Learning the Nuances of Business Transformation from the Lenses of a CIO w/ Martin Mohr
CIOs are pivotal to successful business transformation, serving as the bridge between equipment IT, product IT, and corporate IT to create a unified and agile technology ecosystem. Achieving this coherence requires more than technical oversight...
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Episode 704
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1:00:45
WBSP703: Grow Your Business by Understanding SugarCRM’s Capabilities, an Objective Panel Discussion
The sustainability of the open-source business model remains a subject of ongoing debate, particularly when examining its long-term viability as a product differentiator. While open-source has often served as an effective marketing and adoption...
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Episode 703
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1:00:04
WBSP702: Grow Your Business by Learning the Top 10 Aerospace And Defense ERP Systems in 2025 w/ Sam Gupta
When assessing the top aerospace and defense ERP systems for 2025, it's essential to recognize that this evaluation is rooted in a defined set of criteria focused solely on the ERP solutions themselves rather than the reputation or size of the ...
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Episode 702
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19:37
WBSP701: Grow Your Business by Understanding Yotpo’s Capabilities, an Objective Panel Discussion
When evaluating the cost of a review platform, businesses must consider more than just the price—they need to assess the value it brings to their marketing and conversion strategy. A robust review system can significantly impact customer trust,...
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Episode 701
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58:31
WBSP700: Grow Your Business by Learning the Nuances of ERP Consolidation in the Paper Industry w/ Fred Donatucci
Given these complexities, selecting the right ERP system for the paper industry requires a solution that goes beyond generic functionalities to address sector-specific challenges. From managing raw material fluctuations and complex production s...
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Episode 700
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58:43
WBSP699: Grow Your Business by Learning the Top 10 Automotive ERP Systems in 2025 w/ Sam Gupta
Given the complexities of the automotive industry, selecting the right ERP system is not just about functionality but also about long-term strategic fit. Companies must assess how well an ERP solution aligns with their operational structure, co...
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Episode 699
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30:23
WBSP698: Grow Your Business by Understanding ActiveCampaign’s Capabilities, an Objective Panel Discussion
The marketing automation landscape is split between platforms designed for B2C and those built for B2B, each with unique challenges and priorities. While B2C businesses often require high email volumes to engage customers at scale, B2B strategi...
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Episode 698
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1:02:08
WBSP697: Grow Your Business by Learning ERP trends for 2025 w/ Robert Kramer
As we approach 2025, ERP systems are undergoing significant transformation, driven by the push toward modernization and cloud adoption. Vendors are offering enticing migration strategies to help businesses move away from legacy systems, promisi...
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Episode 697
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59:43
WBSP696: Grow Your Business by Learning the Top 10 Large Company ERP in 2025 w/ Sam Gupta
Selecting an ERP system for large enterprises—companies generating over $1 billion in revenue—is a complex and high-stakes decision shaped by their scale, operational intricacies, and global footprint. While the lower enterprise segment often f...
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Episode 696
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22:12
WBSP695: Grow Your Business by Understanding Bloomreach’s Capabilities, an Objective Panel Discussion
The intersection of marketing automation and CMS platforms raises an important question: does merging the two create a more seamless, tailored experience, or does it confine the platform to a specific industry? Some solutions, like Episerver, h...
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Episode 695
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1:01:14
WBSP694: Grow Your Business by Understanding Braze’s Capabilities, an Objective Panel Discussion
In the crowded marketing automation space, where countless platforms offer seemingly similar capabilities, real-time customer interaction is a key differentiator—especially for B2C industries. While many solutions claim to enable real-time enga...
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Episode 694
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1:01:31
