WBSRocks: Scaling Growth with AI, Enterprise Software, and Digital Transformation
WBSRocks podcast features in-depth conversations on AI-enabled business models, customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various enterprise software vendors and solutions, and their mergers and acquisitions. Subscribe today to stay on top of digital transformation trends!
WBSRocks: Scaling Growth with AI, Enterprise Software, and Digital Transformation
WBSP916: Scale Growth by Understanding How to Build Departmental Consensus, an Objective Panel Review
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Organizations often struggle to align departments that operate with different goals, terminology, processes, and performance metrics. Sales may focus on revenue and customer commitments, while operations prioritizes capacity and execution, finance emphasizes profitability and controls, IT focuses on systems and data, and customer service manages expectations after the sale. As a result, the same business issue can look very different depending on who is evaluating it. These differences can lead to conflicting priorities, inconsistent definitions, slower decisions, and unnecessary friction across teams. Without a shared operating framework that connects processes, data, responsibilities, and performance measures, even well-intentioned departments can optimize their own functions while working against the broader goals of the organization.
In this episode, Sam Gupta and Shrestha Dash from ElevatIQ discuss how to build departmental consensus across competing priorities, terminology, and operating models.
Video: https://www.elevatiq.com/events-and-webinars/how-to-build-consensus-aligning-competing-transformation-priorities/
Questions for Panelists?
🔗Sam Gupta: linkedin.com/in/samguptausa/
🔗Shrestha Dash: https://www.linkedin.com/in/shrestha-dash-662b00204/
Background Soundtrack: Away From You – Mauro Somm
For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.