WBSRocks: Business Growth with Enterprise Software and Digital Transformation
WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various enterprise software vendors and solutions, and their mergers and acquisitions. Subscribe today to stay on top of digital transformation trends!
Episodes
755 episodes
WBSP756: Grow Your Business by Learning the Top 10 Discrete Manufacturing ERP Systems in 2025 w/ Sam Gupta
Selecting an ERP system for discrete manufacturing can be complex due to frequent overlaps with other production modes like Make-to-Order, Make-to-Stock, or Engineer-to-Order. Many manufacturers operate hybrid models—for example, a machine buil...
•
Episode 756
•
21:46
WBSP755: Grow Your Business by Learning CRM and Customer Engagement Trends w/ Thomas Wieberneit
Customer engagement is rapidly evolving, with CRM systems playing a pivotal role in shaping how brands connect with their audiences. Today’s CRM platforms go beyond simple contact management—they harness data and AI to deliver personalized, tim...
•
Episode 755
•
55:06
WBSP754: Grow Your Business by Learning from Enterprise Software Stories - Mar 2025, Ep 10, an Objective Panel Discussion
The enterprise software and AI landscape continues to evolve with a wave of targeted innovations and strategic alliances. Rimini Street and T-Systems North America have joined forces to offer cost-effective enterprise software support and hosti...
•
Episode 754
•
57:46
WBSP753: Grow Your Business by Learning the Top 10 Project Manufacturing ERP Systems in 2025 w/ Sam Gupta
While often conflated with Engineer-to-Order (ETO), project manufacturing has distinct characteristics that set it apart—particularly in how engineering complexity plays out. ETO usually demands intensive front-end design and quoting, but proje...
•
Episode 753
•
23:29
WBSP752: Grow Your Business by Learning Consumer’s Guide to IT Industry Analyst Research w/ Carter Lusher
Enterprise IT decisions carry enormous financial and strategic weight, and analyst firms like Gartner, Forrester, and IDC play a pivotal role in shaping them. Yet despite the influence of their research, many IT and business leaders struggle to...
•
Episode 752
•
57:07
WBSP751: Grow Your Business by Learning from Enterprise Software Stories - Mar 2025, Ep 9, an Objective Panel Discussion
The enterprise software landscape continues to evolve rapidly, with vendors doubling down on AI innovation, strategic partnerships, and vertical-specific enhancements. Acumatica is making waves by detailing its AI-driven ERP roadmap tailored fo...
•
Episode 751
•
58:12
WBSP750: Grow Your Business by Learning the Top 10 Configure-to-Order Manufacturing ERP Systems in 2025 w/ Sam Gupta
The Configure-to-Order (CTO) space within manufacturing demands systems built for flexibility—balancing standardized components with the ability to configure products quickly and accurately. Unlike Engineer-to-Order (ETO), where each project st...
•
Episode 750
•
23:31
WBSP749: Grow Your Business by Learning How to Work with the Right Research Firms w/ Duncan Chapple
Selecting the right research firm is a strategic decision that hinges on aligning their domain expertise with your industry’s specific challenges and goals. These firms do more than collect data—they interpret trends, test assumptions, and tran...
•
Episode 749
•
1:01:02
WBSP748: Grow Your Business by Understanding Georgias' Capabilities, an Objective Panel Discussion
Customer service in eCommerce comes with unique complexities, especially when managing thousands of product-related inquiries that can make or break a sale. Given the typically lower price points, even premium brands face a dilemma: hiring seas...
•
Episode 748
•
44:41
WBSP747: Grow Your Business by Learning the Top 10 Engineer-to-Order Manufacturing ERP Systems in 2025 w/ Sam Gupta
In Engineer-to-Order (ETO) environments, early-stage collaboration with customers is critical, particularly during design and engineering. While general-purpose tools like Smartsheet or Monday.com may aid in project tracking, they typically fal...
•
Episode 747
•
33:19
WBSP746: Grow Your Business by Understanding ClickUp's Capabilities, an Objective Panel Discussion
Project management has come a long way from rigid, legacy systems to more adaptable, user-friendly platforms that cater to today’s fast-paced work environments. Modern solutions range widely—from balanced tools that blend structure with flexibi...
•
Episode 746
•
57:27
WBSP745: Grow Your Business by Learning from Enterprise Software Stories - Feb 2025, Ep 8, an Objective Panel Discussion
The enterprise technology landscape is heating up with a wave of strategic acquisitions and bold AI investments signaling a new era of innovation and consolidation. Lenovo’s move to acquire Infinidat strengthens its foothold in enterprise stora...
•
Episode 745
•
59:06
WBSP744: Grow Your Business by Learning the Top 10 Make-to-stock Manufacturing ERP Systems in 2025 w/ Sam Gupta
Make to Stock (MTS) manufacturers may span diverse industries, but their ERP needs often align around the essentials: accurate demand forecasting, efficient inventory management, and resilient supply chain operations. With production driven by ...
•
Episode 744
•
18:41
WBSP743: Grow Your Business by Learning from Enterprise Software Stories - Feb 2025, Ep 7, an Objective Panel Discussion
The enterprise tech space is buzzing with momentum as AI-driven innovation, strategic acquisitions, and infrastructure investments redefine the competitive landscape. From Qbiq’s $16M raise to automate architectural design to Vasco’s funding to...
•
Episode 743
•
56:25
WBSP742: Grow Your Business by Learning Chris' Research on the Value Analyst Firms Offer for Startups w/ Chris Holscher
Startups and scaleups often sprint toward innovation, laser-focused on building game-changing products—but in the rush, many forget that visibility is just as critical as viability. While founders perfect their pitch decks and chase product-mar...
•
Episode 742
•
56:55
WBSP741: Grow Your Business by Learning the Top 10 Make-to-order Manufacturing ERP Systems in 2025 w/ Sam Gupta
Make-to-Order (MTO) industries operate on the principle that production begins only after a confirmed customer order, demanding ERP systems that can gracefully handle variability, non-standard workflows, and high-precision job tracking. From cu...
•
Episode 741
•
21:38
WBSP740: Grow Your Business by Learning How Modern, AI-ready ERPs Subtly Steer Vendors Toward Success w/ Jon Reed
ERP implementation has come a long way from the days of consultant armies and 15-to-1 service ratios—today, it’s more about smart AI-human collaboration than brute-force deployment. As Jon Reed points out in his cloud ERP article, the real tran...
•
Episode 740
•
1:02:12
WBSP739: Grow Your Business by Understanding Freshsales' Capabilities, an Objective Panel Discussion
Blending IT Service Management (ITSM) with Customer Experience (CX) might raise eyebrows—kind of like pineapple on pizza—but for some businesses, it's the perfect combo. In industries where support teams double as customer-facing heroes, separa...
•
Episode 739
•
54:57
WBSP738: Grow Your Business by Learning the Top 10 Food & Beverage ERP Systems in 2025 w/ Sam Gupta
Selecting the right ERP system for the food and beverage (F&B) industry demands more than a surface-level comparison—it requires a deep dive into the unique operational and regulatory challenges that shape each business model within this se...
•
Episode 738
•
22:01
WBSP737: Grow Your Business by Understanding Marketo’s Capabilities, an Objective Panel Discussion
In a world where every software platform claims to do marketing automation, the line between true orchestration and glorified batch-and-blast gets blurry fast. Enterprise marketers, in particular, need more than bolt-on features—they need a uni...
•
Episode 737
•
52:26
WBSP736: Grow Your Business by Learning from Enterprise Software Stories - Feb 2025, Ep 6, an Objective Panel Discussion
The tech landscape is rapidly evolving as major players and emerging startups alike double down on AI-driven innovation and infrastructure transformation. Qlik’s acquisition of Upsolver enhances real-time data ingestion for Apache Iceberg, whil...
•
Episode 736
•
1:02:18
WBSP735: Grow Your Business by Learning the Top 10 ERP Systems for Service-centric Industries in 2025 w/ Sam Gupta
Evaluating ERP systems through the lens of service-centric versus product-centric industries is essential, as service-based businesses face a unique set of challenges that demand greater flexibility and configurability. Unlike their product-foc...
•
Episode 735
•
31:27
WBSP734: Grow Your Business by Learning about the Phase 0 Planning for SAP ECC w/ Sana Asher
The transformation and Phase 0 planning for SAP ECC are pivotal in setting the stage for a smooth transition to a more agile and future-ready ERP environment. This initial phase focuses on a comprehensive assessment of the existing system lands...
•
Episode 734
•
48:32
WBSP733: Grow Your Business by Understanding Personio's Capabilities, an Objective Panel Discussion
Despite rumors of SaaS’s decline, numerous SaaS companies boasting billion-dollar valuations continue to push innovation, particularly in Payroll and Human Capital Management (HCM). Yet, a paradox emerges as some of these firms, after initially...
•
Episode 733
•
55:45
WBSP732: Grow Your Business by Learning the Top 10 ERP Systems for Product-centric Industries in 2025 w/ Sam Gupta
ERP systems designed for product-centric industries stand out by offering deep, purpose-built capabilities in critical areas such as bill of materials management, shop floor control, warehouse operations, and vendor collaboration. Unlike servic...
•
Episode 732
•
24:12
