WBSRocks: Business Growth with Enterprise Software and Digital Transformation
WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various enterprise software vendors and solutions, and their mergers and acquisitions. Subscribe today to stay on top of digital transformation trends!
Episodes
727 episodes
WBSP728: Grow Your Business by Understanding Creatio's Capabilities, an Objective Panel Discussion
BPM has undergone a notable transformation, shedding its earlier complexity to become a powerful asset in ad-hoc CRM scenarios, particularly for industries with sophisticated customer engagement needs. While traditional CRMs suffice for straigh...
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Episode 728
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53:08
WBSP727: Grow Your Business by Learning from Enterprise Software Stories - Feb 2025, Ep 4, an Objective Panel Discussion
The enterprise tech and AI landscape is evolving at a breakneck pace, marked by bold investments, leadership changes, and groundbreaking innovations. Mike Ettling’s departure from Unit4 prompts reflection on AI’s transformative role in ERP, eve...
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Episode 727
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55:17
WBSP726: Grow Your Business by Learning the Top 10 Supply Chain Suites in 2025 w/ Sam Gupta
Supply chain suites distinguish themselves from traditional ERP and analytics platforms by being specifically designed to meet the intricate needs of supply chain-intensive industries. These industries depend on tightly integrated processes tha...
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Episode 726
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21:27
WBSP725: Grow Your Business by Understanding LeadSquared's Capabilities, an Objective Panel Discussion
CRMs designed for the education sector, especially within public institutions and universities, must navigate a complex landscape of fragmented workflows and diverse stakeholders, from students and faculty to alumni and administrators. These or...
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Episode 725
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56:59
WBSP724: Grow Your Business by Learning from Enterprise Software Stories - Jan 2025, Ep 3, an Objective Panel Discussion
The enterprise software and services landscape is experiencing a wave of strategic acquisitions, signaling aggressive moves by major players to expand capabilities and market share. Thomson Reuters' $600 million acquisition of tax automation fi...
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Episode 724
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54:51
WBSP723: Grow Your Business by Learning the Top 10 Supply Chain Business Network Platforms in 2025 w/ Sam Gupta
Supply chain business networks distinguish themselves through the varying scopes and functionalities they offer across the operational landscape. Some platforms concentrate primarily on logistics and transportation, delivering strong real-time ...
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Episode 723
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26:04
WBSP722: Grow Your Business by Learning from S/4 Automated Testing Strategies and Case Studies w/ Chris Rolls
Implementing a robust automated testing strategy for SAP S/4HANA is essential for maintaining system integrity during upgrades, integrations, and performance enhancements. Effective strategies must prioritize end-to-end testing that encompasses...
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Episode 722
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54:41
WBSP721: Grow Your Business by Understanding Pegasystems' Capabilities, an Objective Panel Discussion
Call center and customer service workflows, particularly in heavily regulated sectors like banking, financial services, and insurance, often involve a level of complexity that standard CRM platforms struggle to accommodate. Processes such as cl...
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Episode 721
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55:39
WBSP720: Grow Your Business by Learning the Top 10 S&OP Systems in 2025 w/ Sam Gupta
The Sales and Operations Planning (S&OP) category occupies a distinct space within enterprise technology, serving supply chain-intensive industries like retail and manufacturing with capabilities that traditional ERP systems simply cannot m...
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Episode 720
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24:10
WBSP719: Grow Your Business by Learning from Enterprise Software Stories - Jan 2025, Week 2, an Objective Panel Discussion
The enterprise software and services landscape is experiencing a wave of strategic acquisitions, signaling aggressive moves by major players to expand capabilities and market share. Thomson Reuters' $600 million acquisition of tax automation fi...
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Episode 719
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58:24
WBSP718: Grow Your Business by Understanding Keap’s Capabilities, an Objective Panel Discussion
CRM systems generally center around four main suites—sales, marketing, customer service, and field service—often enhanced by contact center capabilities, though smaller platforms may streamline their offerings to focus primarily on marketing an...
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Episode 718
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1:00:35
WBSP717: Grow Your Business by Learning the Top 10 Project Management Systems in 2025 w/ Sam Gupta
When assessing project management systems, it's essential to separate standalone, best-of-breed solutions from ERP-integrated modules, as the former are specifically engineered to handle the nuanced demands of project execution without being co...
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Episode 717
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25:09
WBSP716: Grow Your Business by Learning from ERP Trends in the Age of AI w/ Vinnie Mirchandani
The ERP landscape is undergoing significant transformation, marked by a shift toward vertical specialization and regional compliance as vendors move away from generic, one-size-fits-all solutions. This evolution reflects the growing demand for ...
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Episode 716
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1:04:14
WBSP715: Grow Your Business by Understanding Front’s Capabilities, an Objective Panel Discussion
Many companies start their customer service operations with shared inboxes due to their affordability and ease of setup—making them an ideal solution for resource-constrained startups. These email-based systems offer a unified communication cha...
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Episode 715
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1:01:41
WBSP714: Grow Your Business by Learning the Top 10 Non-Profit ERP Systems in 2025 w/ Sam Gupta
Selecting an ERP system for the not-for-profit sector requires a nuanced approach due to the sector’s distinct operational and financial demands. Unlike traditional businesses, not-for-profits rely on specialized functionalities such as fund ac...
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Episode 714
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20:57
WBSP713: Grow Your Business by Understanding HubSpot’s Capabilities, an Objective Panel Discussion
Marketing automation and core CRM systems, though often linked, are fundamentally distinct in design and purpose. Marketing automation is tailored for upstream business processes that involve unstructured data and require seamless integration w...
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Episode 713
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59:49
WBSP712: Grow Your Business by Learning from Enterprise Software Stories - Jan 2025, Week 1, an Objective Panel Discussion
The tech and enterprise software landscape is undergoing rapid transformation, marked by a mix of bold acquisitions and cautious public market strategies. While Databricks' CEO candidly states that “it’s dumb to IPO this year,” citing market vo...
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Episode 712
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1:00:29
WBSP711: Grow Your Business by Learning the Top 10 Cloud-native ERP Systems in 2025 w/ Sam Gupta
This curated list stands apart by spotlighting ERP platforms that were engineered from inception as true cloud-native solutions, intentionally bypassing the limitations of retrofitted legacy systems. These modern ERPs are designed to leverage t...
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Episode 711
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26:02
WBSP710: Grow Your Business by Learning from ERP Challenges for Govt and Non-profit Organizations w/ Douglas Camin
Implementing ERP systems in government and non-profit sectors comes with distinct challenges, including tight budget constraints, complex regulatory requirements, and the heightened need for operational transparency. In these environments, the ...
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Episode 710
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59:48
WBSP709: Grow Your Business by Understanding Attio’s Capabilities, an Objective Panel Discussion
It’s fascinating how quickly the tech landscape evolves—platforms like Salesforce and Workday, once seen as trailblazing disruptors, are now being viewed as legacy systems, navigating the same kind of disruption they once caused. Innovations li...
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Episode 709
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1:03:20
WBSP708: Grow Your Business by Learning the Top 10 Pharma ERP Systems in 2025 w/ Sam Gupta
When evaluating the top ERP systems for the pharmaceutical industry, it’s crucial to recognize that this list focuses solely on the ERP solutions themselves—not the vendors behind them—and spans organizations of all sizes, from emerging biotech...
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Episode 708
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18:34
WBSP707: Grow Your Business by Learning from ERP Phase 0 Stories w/ Jakob Bent Smed
ERP Phase 0 is more than just a clever way to cut down on the zeroes in your total cost of ownership—it’s the strategic groundwork that can make or break your entire implementation. This critical phase is where businesses assess their needs, do...
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Episode 707
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39:22
WBSP706: Grow Your Business by Understanding Brevo’s Capabilities, an Objective Panel Discussion
Many marketing automation platforms tend to overpromise, presenting themselves as all-encompassing solutions capable of delivering seamless, customer-centric workflows across the entire CRM spectrum. In reality, these platforms are typically op...
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Episode 706
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1:01:26
WBSP705: Grow Your Business by Learning the Top 10 Medical Device ERP Systems in 2025 w/ Sam Gupta
When evaluating the top ERP systems for the medical device industry, it’s essential to recognize the wide range of business models that fall within this sector, from biotech startups to large-scale manufacturers of capital equipment and consuma...
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Episode 705
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21:11
WBSP704: Grow Your Business by Learning the Nuances of Business Transformation from the Lenses of a CIO w/ Martin Mohr
CIOs are pivotal to successful business transformation, serving as the bridge between equipment IT, product IT, and corporate IT to create a unified and agile technology ecosystem. Achieving this coherence requires more than technical oversight...
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Episode 704
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1:00:45
