WBSRocks: Scaling Growth with AI, Enterprise Software, and Digital Transformation
WBSRocks podcast features in-depth conversations on AI-enabled business models, customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various enterprise software vendors and solutions, and their mergers and acquisitions. Subscribe today to stay on top of digital transformation trends!
Episodes
927 episodes
WBSP152: Grow Your Business by Aligning Sales Compensation Strategies With Your Growth Plans w/ Ryan Wicklum
Sales compensation is a multi-edged sword. There are many variables, and each variable could significantly impact your top line and bottom line if the consequences are not thought through. If the base salary is too low and if it doesn't meet th...
WBSP151: Grow Your Business Through Enterprise Integration, a Live Interview w/ a Panel of Experts
Irrespective of whether you are integrating two hardware components or software products, the challenges are similar. You need to understand the current state of the integrated components, but the future state is equally important, especially i...
WBSP150: Grow Your Business by Better Understanding E-Commerce Discounting Strategies, a Live Interview w/ a Panel of Experts
Marketers tend to offer sitewide discounts to their entire audience without considering where visitors are in the buyer's journey. Sure, that might drum up more sales, but it can hurt your bottom line in the long run. They also use discounts to...
WBSP149: Grow Your Business Through Dynamic Adjustments to Warehouse Operations w/ Jon Schechter
When it comes to automated storage and retrieval systems (ASRS), there are several choices available. You have regular ASRS systems that will require changes to your facility and processes as they are designed to be more of the conveyor belts. ...
WBSP148: Grow Your Business by Increasing Average Order Value w/ Ronnie Teja
Strategic placement of complementary products and personalized recommendations can help increase revenue from each transaction and the lifetime value of each customer. But strategic placement is art and science and requires you to understand cu...
WBSP147: Grow Your Business by Forecasting the Outcome of Strategic Sourcing w/ Edmund Zagorin
As a procurement leader, if you are too focused on seeking discounts, sometimes you might lose sight that the cost of spend could be higher than the discount you might be seeking. Also, as the number of SKUs increases in your organization, the ...
WBSP146: Grow Your Business by Preparing for Enterprise Security Issues, a Live Interview w/ a Panel of Experts
Cybersecurity issues are becoming more and more common. As the adversaries and state-funded agencies get sophisticated in their capabilities, most businesses will need to rethink their cybersecurity strategy. It will be even more critical for r...
WBSP145: Grow Your Business by Better Understanding Conversion Rate Optimization Techniques, a Live Interview w/ a Panel of Experts
For e-commerce sites, the conversion rate is perhaps the most critical metric. Many sites focus on getting tons of traffic, but what is the point in having that traffic if they don't convert. When it comes to improving conversion rate, various ...
WBSP144: Grow Your Business by Avoiding ERP Disasters Through the Investment in the Pre-ERP Phase w/ Rich Sade
The most critical factor in winning or losing a deal is always timing. And the faster you convert your customer, the faster you answer all of their questions, and the faster you ship it to them, you can outrun your competition. To do so, you ne...
WBSP143: Grow Your Business by Avoiding Outsourcing Your Role as a Sponsor w/ Tim Morton
Balancing your day job and executing a transformation project in parallel could be frustrating. Your team might look up to you to make the most crucial decisions when you might not fully understand the implications of those decisions. To avoid ...
WBSP142: Grow Your Business by Improving Internal Capacity w/ Dave Westrom
As a plant manager or an executive responsible for the P&L of a manufacturing plant, you will need to make several decisions to improve your internal capacity. They could be adding more bodies, equipment or adding a new location. Unfortunat...
WBSP141: Grow Your Business Through Enterprise Analytics Strategies, a Live Interview w/ a Panel of Experts
If you are a growing siloed organization, you will have puddles of data sitting inside every department. You could also have hundreds of unused reports on top of your ERP system that you might not even be aware of. If you want to avoid growing ...
WBSP140: Grow Your Business by Understanding the Nuances of SEO Strategies, a Live Interview w/ a Panel of Experts
Mastering SEO is no longer optional for ecommerce companies and manufacturers. If you are starting on your SEO journey, you will need to make decisions between SEO and PPC strategies. You will also need to understand the nuances of keyword stra...
WBSP139: Grow Your Business by Expanding Your Footprint Through E-Commerce Marketplaces w/ Paul Sonneveld
If you are ready to expand your e-commerce footprint, you have several choices. For example, suppose you have been selling to the most popular channels, such as Amazon in North America. In that case, you might want to explore other channels suc...
WBSP138: Grow Your Business Through ISO Compliance w/ Derek Hall
The journey of ISO could feel overwhelming with the amount of standardization and documentation required. But if your machine shop never served a regulated industry, it could be a great start as you expand your market to other sectors such as a...
WBSP137: Grow Your Business by Driving Cross-Functional Clarity w/ Pam Fox Rollin
Due to how companies function in the startup phase and evolve, most of them operate in silos because it's hard to find cross-functional talent. In addition, the cross-functional processes are perceived to be slow. It's also tough to train peopl...
WBSP136: Grow Your Business by Better Planning Digital Projects, a Live Interview w/ a Panel of Experts
Managing digital projects have never been easier. While there have been tons of attempts to improve the process with Agile methodologies, the timeline, budget, and scope are still tough to manage. There are several explanations as to why digita...
WBSP135: Grow Your Business by Better Planning E-Commerce Budget, a Live Interview w/ a Panel of Experts
E-commerce opportunity is highly lucrative. As an executive responsible for e-commerce success, you will come across several options and opportunities. But if you don't know how to plan for e-commerce, you might be out of cash without knowing w...
WBSP134: Grow Your Business by Uncovering Supply Chain Risks Through Supplier Intelligence w/ Matt Keyes
If you are a small business operating as a single entity with one warehouse and site, most of your suppliers will have a handshake relationship. But as you grow, you are going to add more sites. Each site may have its procurement functions and ...
WBSP133: Grow Your Business by Streamlining Warehousing Operations With WMS Systems w/ Roy Strauss
Every user in a company has different needs when it comes to completing their jobs. The warehouse users, in particular, are worried about how fast they can move the goods and organize accordingly. Therefore, to be effective with warehousing ope...
WBSP132: Grow Your Business by Making Automation initiatives Successful w/ Jake Hall
Automation technologies are advancing at a rapid pace. There are tons of options available whether you are looking to automate some of the operations of your production process. Or you may be automating process steps such as trailer unloading t...
WBSP131: Grow Your Business by Understanding the Nuances Associated With Software Licensing and Pricing, a Live Interview w/ a Panel of Experts
To understand the total cost of ownership of software, one of the critical pieces that you need to understand would be the software license and pricing. There are several nuances of the licensing model with several variables that could impact y...
WBSP130: Grow Your Business by Understanding the Implications of E-Commerce Customer Service Strategies, a Live Interview w/ a Panel of Experts
The game has completely changed when it comes to serving customers in the new world of e-commerce. The personal touch that existed in the traditional world may not exist in the e-commerce world. The customers also operate in self-serve mode, so...
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WBSP129: Grow Your Business by Creating the Strategic Financial Framework w/ Jeannie Doherty
How vital could bookkeeping be? Isn't it all about capturing all the transactions and creating a bunch of statements to file taxes? Well, strategic financial planning is where your real opportunities reside. If you are not strategic about it, y...
WBSP128: Grow Your Business by Understanding the Nuances of Click and Collect Process w/ Jason Greenwood
Today's consumer requires most stores to provide the same experience that they will get from larger brands. These experiences could include click-and-collect, also known as buy-online-pick-up-at-store, integrated loyalty across channels, and om...
