WBSRocks: Scaling Growth with AI, Enterprise Software, and Digital Transformation
WBSRocks podcast features in-depth conversations on AI-enabled business models, customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various enterprise software vendors and solutions, and their mergers and acquisitions. Subscribe today to stay on top of digital transformation trends!
Episodes
927 episodes
WBSP177: Grow Your Business by Learning the Strategies To Overcome Channel Conflict, a Live Interview w/ a Panel of Experts
Traditionally, there were a limited number of channels that a company had to manage. But as the lines keep blurring in the business models, businesses will need to manage more channels. The marketplaces and their ever-evolving business model wi...
WBSP176: Grow Your Business Through Protected Flow Manufacturing w/ Mark Lilly
The needs of the production floor have always been the most critical for Manufacturing, with scheduling being the most challenging function. The finite scheduling method has been the most accurate and most commonly used so far. It claimed to im...
WBSP175: Grow Your Business by Learning Industry Consolidation Risks w/ Aneesa Muthana
People often talk about the importance of diversification, especially for cash-intensive businesses such as manufacturing. But what exactly is diversification, and how to plan for it? Is it about having the right balance of customers? Is it abo...
WBSP174: Grow Your Business by Avoiding Contract Management Pitfalls w/ Karthik Rama
Every company manages thousands of contracts. These contracts could belong to procurement, sales, or HR. But in most cases, the contracts management function is part of the procurement team because of the sheer volume of contracts issued and ne...
WBSP173: Grow Your Business by Understanding Sage’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
ERP conversations can't finish without the mention of Sage. Like SAP, Sage has always been strong in the European market as it's a European company. They have also been very well penetrated in the accounting and CPA community due to their distr...
WBSP172: Grow Your Business by Learning the Risks Associated With the Customization of ERP Systems, a Live Interview w/ a Panel of Experts
The main challenge with ERP is that it cannot address 100% of your organization's needs, no matter how good it is. There will always be company-specific needs such as reporting or KPIs. There are also likely to be several integrations that you ...
WBSP171: Grow Your Business by Measuring and Increasing Average Order Value, a Live Interview w/ a Panel of Experts
Most e-commerce companies remain busy chasing new customers and visitors to the site. And they ignore the average order value, also known as deal size in the traditional world. There are several ways to increase your average order value, such a...
WBSP170: Grow Your Business by Learning the Nuances of Nano Influencer Marketing w/ Paul Benigeri
It's tough to keep up with the trends and technologies in the e-commerce ecosystem. Social media marketing and channels have grown significantly, especially due to COVID. As a result, it's becoming harder and harder to manage the marketing budg...
WBSP169: Grow Your Business by Learning the Nuances of CMMC Preparedness and Assessment w/ Dale Parmenteri
The journey of serving the DoD market could feel frightening. While it might provide stability to your fluctuating revenue cycles, it also comes with a significant overhead with the process upkeep. But as part of DoD compliance, you get several...
WBSP168: Grow Your SMB Business by Learning To Plan for Cyber Security w/ Bill Palifka
With innovations in technologies, we have put software on every device and endpoint too soon, which has increased the attack surface significantly. Unfortunately, this has also been done without truly understanding the ramifications of these ad...
WBSP167: Grow Your Business by Understanding QuickBooks’ and FishBowl’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
If you are a startup, you will have several options in the QuickBooks portfolio to get your business up and running without requiring deep IT or accounting capabilities. As you grow, you might need to upgrade to several products in the QuickBoo...
WBSP166: Grow Your Business by Learning How To Pitch Digital Initiatives to Executives, a Live Interview w/ a Panel of Experts
Whether you are pitching an initiative or getting pitched, turning down an idea is extremely uncomfortable for both parties. Although executives may be turning down the idea as they might not see how they might sell it to their boards, colleagu...
WBSP165: Grow Your Business by Learning the Strategies To Personalize Customer Journey, a Live Interview w/ a Panel of Experts
Most people think of personalization strategies as the thank you note written on the post-purchase card sent to the consumer or a thank you video from the CEO. But personalization goes deeper when it comes to e-commerce. The personalized experi...
WBSP164: Grow Your Business by Learning the Nuances of Warehouse and Logistics Architecture w/ Rick Watson
Scaling an e-commerce brand is hard. And it's becoming harder with the expansion of marketplaces. While they offer significant opportunities and an easy way to acquire customers, each channel and the marketplace has fairly stringent requirement...
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WBSP163: Grow Your Business by Creating a Precise Digital Twin of a Warehouse w/ Michael Pytel
The legacy warehouses were extremely rigid and imprecise. They had challenges in locating the precise location in the system. They also didn't map humans in the system. These restrictions limit WMS systems to accommodate real-world scenarios su...
WBSP162: Grow Your Business By Learning to Think How Machines Think w/ Jennifer Bannink Bloomer
A machine is not a microwave where you can throw a piece of steel, push a bunch of buttons, and expect your parts to be done. The inner workings of machines are fundamental to account to be able to program cost-effectively. You need to take sev...
WBSP161: Grow Your Business Through Organizational Change Management Alignment, a Live Interview w/ a Panel of Experts
Change management has become the new buzzword. Most ERP implementation practitioners talk about how important change management is and how that can save implementation failures. Also, most ERP implementation failure conversations are around exc...
WBSP160: Grow Your Business by Optimizing Customer Journey, a Live Interview w/ a Panel of Experts
While building your e-commerce site, you might be tempted to go for the cheapest option. But for your e-commerce initiatives to work, you need to perform a deeper analysis of customer journeys to provide them the experience they expect. This st...
WBSP159: Grow Your Business Through AS9100 Certification w/ Aaron Theisen
Most machine shops are afraid of going for certifications such as AS9100 and CMMC due to the process overheads and compliance requirements imposed. They would rather invest that money in buying more machines and adding more people. While these ...
WBSP158: Grow Your Business by Learning the Nuances of Tax Recovery w/ Jason Parr
While several tax packages out there, such as Avalara and Vertex, can automatically monitor each state's tax rates and apply to each of your transactions, these packages rely on your data and accounting to determine your tax obligations. If you...
WBSP157: Grow Your Business by Penetrating Automotive Market Through PPAP Compliance w/ Ken Hatlewick
If you have been thinking about penetrating the automotive market, your customers will ask you to comply with the PPAP processes. You need to comply with several requirements irrespective of your tiers, such as communicating any process or line...
WBSP156: Grow Your Business by Saving Digital Transformation Budget Overruns, a Live Interview w/ a Panel of Experts
First-time ERP buyers and salespeople without any implementation experience consider implementations as plug-and-play. But while you might be using someone else's product, you first need to understand the product at a deeper level and this lear...
WBSP155: Grow Your Business by Better Understanding E-Commerce ICP Identification Strategies, a Live Interview w/ a Panel of Experts
A deep understanding of your ideal customer profile is the foundation of your sales, marketing, and e-commerce success. Unfortunately, most companies struggle to create their marketing positioning around their ICP as they are often serving mult...
WBSP154: Grow Your Business by Learning To Identify Suitable Processes for Robotic Automation w/ Kevin Paramore
Robotic applications have come a long way. They can automate a lot of mundane processes in your warehouse and facility. But to get the ROI from robotic investments, you need to assess the factors that make robotic applications efficient. Just l...
WBSP153: Grow Your Business by Learning To Identify ERP Disasters Through ERP Demos w/ Andy Pratico
ERP sales teams are some of the most confident people, while the ERP implementation team would come across as the most nervous. If you ever sat in an ERP demo, the sales team would provide assurance on every single doubt you might have, and the...
