WBSRocks: Scaling Growth with AI, Enterprise Software, and Digital Transformation
WBSRocks podcast features in-depth conversations on AI-enabled business models, customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various enterprise software vendors and solutions, and their mergers and acquisitions. Subscribe today to stay on top of digital transformation trends!
Episodes
927 episodes
WBSP252: Grow Your Business by Learning the Importance of DevOps for Manufacturing OT Environments w/ Adam Gluck
Traditionally manufacturers didn't have to worry about software development or release processes as the only software they utilized for their business processes was packaged software. But with Industry 4.0, manufacturers are utilizing more and ...
WBSP251: Grow Your Business by Understanding IFS' Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
Most people think of ERP as a manufacturing or distribution solution. And if you are not a manufacturing company, they feel that ERP systems add very little value to operations and become limited to just finance. While that might be true for so...
WBSP250: Grow Your Business by Learning the Information Architecture Strategies for the Sales Department, a Live Interview w/ a Panel of Experts
Sales teams are typically known to be completely disconnected from the organization. But if you have a smart sales team, they understand the importance of technology and what it can do to the sales process. The sales technologies have also come...
WBSP249: Grow Your Business by Learning E-Commerce Page Speed Optimization Strategies, a Live Interview w/ a Panel of Experts
For every one second it takes for your website to load, your conversion rate goes down by 10%. But how true is that? Well, speed is a huge factor in ranking on Google. In fact, even if you have mastered the Desktop speed, you might still not ra...
WBSP248: Grow Your Business by Learning the Importance of Time-Series Data w/ Jim Gavigan
Time series data is all about continuous monitoring of your machines to detect trends with your batches. If you don't collect and analyze the data, you might feel that you don't have capacity to meet customer demand and might be forced to acqui...
WBSP247: Grow Your Business by Learning Key Nuances From the Custom Machinery Industry w/ Frank Lamb
If you are in the custom machinery business or building a custom machine using control systems from scratch, you have several challenges. While you might have previous experiences in building similar machines, each job is unique. The materials ...
WBSP246: Grow Your Business Through Self-Funding Operational Plan w/ Ken Novak
Most manufacturers relate eCommerce as the B2C experience and swiping the credit card for pre-paid customers. But digital commerce is more than that, especially in the B2B setting. Also, in most cases, most people relate eCommerce as the engine...
WBSP245: Grow Your Business by Understanding GeniusERP's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
If you are a small custom manufacturing shop switching off from spreadsheets or QuickBooks, you will likely come across GeniusERP. It is probably the only small ERP that can work with complex assemblies and BOMs in the small ERP category. In th...
WBSP244: Grow Your Business by Learning the Information Architecture Strategies for the Operations Department, a Live Interview w/ a Panel of Experts
If you are responsible for managing operations for your organization, you will find yourself caught in the middle. On one side, you have a sales team that may not commit to driving predictable sales, but they will not allow you to miss even one...
WBSP243: Grow Your Business by Learning E-Commerce Visitor Retargeting Strategies, a Live Interview w/ a Panel of Experts
How many shoppers do you know will buy the first time they visit a store Very few, right? It takes some time before we can trust a brand. The same goes for e-commerce. The percentage may be even higher for e-commerce due to low barriers to exit...
WBSP242: Grow Your Business by Being Directionally Correct With Sales and Operations Planning w/ Lisa Anderson
Sales and operations planning is a dark art, and most organizations typically have a very ad-hoc process of forecasting due to its nature. But it's critical to be directionally correct with your plan. Or you might end up missing opportunities o...
WBSP241: Grow Your Business by Incorporating Marketplace Business Model w/ Michael Vax
Launching a business model could provide a revenue engine and competitive advantage that will be unmatched. But launching a marketplace is not easy. In fact, it's a chicken and egg problem. Your suppliers will ask you to get the customers first...
WBSP240: Grow Your Business by Understanding the Advantages of Open Automation w/ Ira Sharp
If you have been thinking about incorporating robotic processes or industry 4.0 controls into your facility, you will have a choice whether you would like to buy the control systems directly from the vendors or program the robotic arms and cont...
WBSP239: Grow Your Business by Understanding ECi’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
There are two ways to grow an ERP company. Either you build products from scratch like SAP, Acumatica, SYSPRO, and NetSuite, etc. Or you acquire several products until you have a solid market share to create a product strategy like Infor, Epico...
WBSP238: Grow Your Business by Learning the Information Architecture Strategies for the Shop Floor, a Live Interview w/ a Panel of Experts
If you ask any manufacturer, they will tell you that the Shop floor is where you make money. You need to make sure you have the right material and the right operator at the right machine. Wasting machine or machinist time is equally expensive. ...
WBSP237: Grow Your Business by Learning E-Commerce Visitor Dropout Strategies, a Live Interview w/ a Panel of Experts
Getting a visitor to your site is not easy. Once you get visitors, keeping them engaged on the site is not easy either. But what is worse is if they end up dropping out without buying. Dropouts could happen because of a lot of reasons. It could...
WBSP236: Grow Your Business by Staying Ahead on the Inventory Maturity Curve w/ Russ Graf
Demand and inventory planning is a dark art that even trained S&OP practitioners struggle to understand. Each company goes through a maturity curve as they scale their operations. They will start with a spreadsheet or a combination of a spr...
WBSP235: Grow Your Business Through Sustainability Initiatives w/ Adam Peek
Did you know that plastic could be more sustainable than paper? Wait, what? Well, to understand sustainability, you need to analyze the complete product lifecycle, identify your KPIs for the critical material waste, and find out how much total ...
WBSP234: Grow Your Business Through the Adoption of Robotic Cell Technology w/ Brian Kippen
Prototyping business is unique since each order is different. Most people would not be able to imagine standardization for this business. You may be building parts of different materials, shapes, and sizes and may require different machines and...
WBSP233: Grow Your Business by Understanding SYSPRO's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
While most ERP systems might feel as if they overlap entirely, there is a clear distinction between desktop apps, single-tenant, multi-tenant, and enterprise solutions. You might also need to pay attention to how many levels of BOMs are support...
WBSP232: Grow Your Business by Learning the Information Architecture Strategies for the Logistics Department, a Live Interview w/ a Panel of Experts
While the 3PL and companies involved with freight movement may have much stronger needs for logistics and transportation processes, manufacturers and distributors can't be efficient if they treat logistics as their stepchild. In fact, more and ...
WBSP231: Grow Your Business by Learning E-Commerce Customer Retention Strategies, a Live Interview w/ a Panel of Experts
Retaining customers is 10x easier than acquiring them. But you will not be able to create the sticky effect with your customers unless you have a solid strategy behind it. Retention requires a loyalty model that makes your customers feel that t...
WBSP230: Grow Your Business by Understanding CRM Onboarding Best Practices w/ Josh Curcio
Getting in front of more customers is typically the response of most manufacturers that might have sales performance issues or ambition to grow their sales. But you need a formalized sales process and a deep understanding of why you might be lo...
WBSP229: Grow Your Business by Understanding the Unique Nuances of the Pharma Distribution Business w/ Darren Myher
The more regulated a business, the harder the requirements for regulatory compliance. Pharma distribution might feel like a straightforward business, but it has several requirements related to lot and serial number tracking that only exist in t...
WBSP228: Grow Your Business by Moving Out of Your Comfort Zone w/ Tony Gunn
Most manufacturers started their businesses as they were good at making parts. They grew primarily because of word of mouth with very little investment in marketing and automation. They might be sitting on a pile of inventory and legacy machine...