WBSRocks: Scaling Growth with AI, Enterprise Software, and Digital Transformation
WBSRocks podcast features in-depth conversations on AI-enabled business models, customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various enterprise software vendors and solutions, and their mergers and acquisitions. Subscribe today to stay on top of digital transformation trends!
Episodes
927 episodes
WBSP227: Grow Your Business by Understanding ProShop’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
Among most software, #ERP systems have always traditionally been the most hated. Each new ERP system that comes to the market seems to claim how they can either expedite the implementation time, increase the adoption, or change the ERP industry...
WBSP226: Grow Your Business by Learning the Information Architecture Strategies for the Warehouse Department, a Live Interview w/ a Panel of Experts
A warehouse is a critical component to drive operational efficiency, especially if your company moves a lot of goods. The warehouse is also the area, which is typically the start of the automation, and if you operate your warehouse without barc...
WBSP225: Grow Your Business by Learning E-Commerce Customer Acquisition Strategies, a Live Interview w/ a Panel of Experts
Retaining customers is easier and cheaper than acquiring customers. But unless you continuously acquire, you might have growth challenges. You can't simply rely on word-of-mouth channels. Customer acquisition is especially critical for e-commer...
WBSP224: Grow Your Business by Understanding the Importance of People-Focused M&A Transactions w/ Kison Patel
As you grow, you will be getting a lot of offers to get acquired. You might also be acquiring the companies, especially if you might not be able to meet your growth plans through organic channels. Whichever side of the M&A process you might...
WBSP223: Grow Your Business by Taking Advantage of Mass Customer Mobilization Strategies w/ Ben Searcy
The social proof is becoming real, especially for B2C and FMCG brands with the advancements in social media and influencer marketing concepts. Also, with the increased competition, it's becoming harder to get placed at shelves in high-traffic a...
WBSP222: Grow Your Business by Executing on the DTC Strategy w/ Phil Coerper
What could you do if your business were not able to break through and grow as expected? What would you do if the close rate were extremely low and you couldn't do anything about it as your channel controlled the sales process? While there are s...
WBSP221: Grow Your Business by Understanding GlobalShop's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
Traditional IT required you to stress test programming languages, databases, and server farms based on your expected workload. You designed the system based on the size of your organization. If you are buying an ERP system, you obviously don't ...
WBSP220: Grow Your Business by Learning the Information Architecture Strategies for the Procurement Department, a Live Interview w/ a Panel of Experts
Procurement plays an extremely important role in ensuring that you have the right raw materials at the right place at the right time. They are also responsible for the S&OP planning, which is the hardest to master, and misaligned S&OP f...
WBSP219: Grow Your Business by Learning E-Commerce Margins Measurement and Tracking Strategies, a Live Interview w/ a Panel of Experts
If you are an e-commerce business, you need to have your margins at your fingertips. Understanding your margins for each of your SKUs lets you know if any of the products might be a good fit for marketplaces. They also help you assess if you ha...
WBSP218: Grow Your Business by Taking Advantage of Dynamic Pricing w/ Burc Tanir
Most companies are very rarely effective with their pricing strategies. They might have very simplified pricing strategies such as cost-plus to avoid the analyst overhead and lose money by not charging enough. Or they might have very manual pro...
WBSP217: Grow Your Business by Solving Demand Forecasting Issues Through Artificial Intelligence w/ Ryan Knox, Tony Lancione, and Eamonn Barrett
The automotive industry has always been challenging for manufacturers and distributors serving it. You might have ultra-thin margins with every year the OEMs threatening to reduce the costs further. You also have had traditional demand forecast...
WBSP216: Grow Your Business by Learning Key Nuances of Retail Store Transformation w/ Rachel Williamson
How hard could running a store be? Isn't it as simple as keeping a bunch of products, renting a place, and selling? Also, how hard could it be when you have multiple locations where customers expect consistent experience when they visit any of ...
WBSP215: Grow Your Business by Understanding Plex’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
You can't spell Automotive without the mention of Plex. While not as penetrated as other bigger players such as Infor, Epicor, or SAP, Plex has had a significant impact on the ERP community due to the quality of its product. That's probably the...
WBSP214: Grow Your Business by Learning the Information Architecture Strategies for the Finance Department, a Live Interview w/ a Panel of Experts
Even though CFOs and Controllers are responsible for driving the transformation inside the company, they often have to put the needs of their peers in operations, sales, and HR before their own needs. Also, technology decisions are always about...
WBSP213: Grow Your Business by Learning E-Commerce Marketing Analytics Strategies, a Live Interview w/ a Panel of Experts
While free tools such as Google Analytics and Google Search Console can help you provide some insights into your funnel and customer behavior, you are simply scratching the surface with the amount of analytics you would need to drive marketing ...
WBSP212: Grow Your Business by Understanding the Nuances of Internal Audit w/ Michael Venner
If you plan to acquire ISO or AS, one of the critical steps for this journey would be to go through the internal audit process. But who is responsible for internal audits? Is it the external consultants who will be providing the certifications?...
WBSP211: Grow Your Business by Understanding the Nuances of Inventory Turnover w/ Hugo Fuentes
As you grow, you will go through several stages of S&OP maturity. Sales always conservatively estimate the inventory as they don't want to miss any opportunities. But finance executives want to reduce the inventory as much as possible as th...
WBSP210: Grow Your Business by Understanding the Nuances of Outsourced Contract Manufacturing w/ David Chavez
You might not worry about vendors until one day your production line stops because you didn't realize that you had a single point of failure with your processes. You might also make a strategic choice to simplify your processes by choosing just...
WBSP209: Grow Your Business by Understanding QAD’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
Most large enterprise customers rarely look for an ERP solution outside of SAP, Oracle, and Microsoft as they offer comprehensive global solutions with localizations in most countries. This allows you to use a truly global solution without requ...
WBSP208: Grow Your Business by Learning the Information Architecture Strategies for E-Commerce Companies, a Live Interview w/ a Panel of Experts
Building information architecture for e-commerce companies is not easy. Most e-commerce companies serve B2B and B2C, so they need customer-facing websites along with an ERP. But then, with the blurring business models, e-commerce companies, esp...
WBSP207: Grow Your Business by Learning E-Commerce Marketing Automation Strategies, a Live Interview w/ a Panel of Experts
There is so much talk about marketing automation. But, is marketing automation about automating the entire marketing, so you don't have to hire anyone in the marketing department? Or is it about predicting and creating engagements through conte...
WBSP206: Grow Your Business by Understanding Why ERP Implementation Projects Must Be Treated as a Journey w/ Matt Dietrich
While ERP systems have come a long way with their capabilities and faster time-to-value, these investments still take a long time to deliver value to your business, even if you may have gone live within 90 days. Also, you will uncover real issu...
WBSP205: Grow Your Business by Optimizing the Dock-To-Stock Ratio of a Warehouse w/ Jeff Lem
If you are a warehouse manager, your goal will be to get as many shipments out of the door as fast as possible. You might also be tempted to compare your ratios with other similar warehouses or the warehouses of your competitors. But as each bu...
WBSP204: Grow Your Business by Understanding the Nuances of a Multi-Site ERP Implementation w/ Bob Feathers
The larger the organization, the harder it becomes to roll out the implementation and truly reap its benefits. Also, the ERP implementation needs to be treated as a continuous improvement project as the context will change, and as you acquire m...
WBSP203: Grow Your Business by Understanding IQMS’ Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
While evaluating ERP systems, one of the critical choices you will have to make is whether to go for ERP systems that are supported directly by the OEM vs. through partners. In the SMB space, most large vendors support their systems through res...
