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When you start your business, you are going to do everything in your power to survive. You might sell anything and everything to anyone and everyone who has cash. But as you grow, the number of decisions that your team will have to make daily will grow exponentially as well. The more products you maintain, the higher the number of decisions you need to make daily, which causes frustration and chaos. This frustration will grow within your employees, but it will be equally frustrating to your customers.

In today's episode, we have our guest, Darrin Mitchell, who discusses the challenges and strategies of people, processes, technology, and products at each stage of his growth through inflection points. He also talks about how simplifying product mix and messaging could help streamline the sales process and position you as an expert. Finally, he discusses how custom platforms and inflexible solutions might result in organizations switching to asynchronous planning and ad-hoc process solutions maintained on error-prone spreadsheets.

For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.