WBSRocks: Scaling Growth with AI, Enterprise Software, and Digital Transformation
WBSRocks podcast features in-depth conversations on AI-enabled business models, customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various enterprise software vendors and solutions, and their mergers and acquisitions. Subscribe today to stay on top of digital transformation trends!
WBSRocks: Scaling Growth with AI, Enterprise Software, and Digital Transformation
WBSP116: Grow Your Business by Learning To Select Software and Avoiding Surprise Bills w/ a Panel of Experts
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
The traditional methodology for selecting software focuses on features and functions. In fact, if you have too many features, the software is likely to be complex, and it may be harder for business users to learn and adapt it. While features are important to select the right software, more often than not, you will rarely use all the features offered by your software. In fact, the overall utilization of your software would probably be lower than 20%. Most software demos focus on the commonly used scenarios as the demo would be harder for business users to follow, but they are rarely a critical success factor for your software selection.
In today's episode, we invited an expert panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise with technology procurement and software selection to discuss the critical success factors for software selection. We also discussed the process for building the criteria for software selection and their deeper implications. Finally, we discussed several stories of software selection and how to identify the critical processes that will be similar to performing heart surgery to your business operations.
For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.