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WBSRocks: Business Growth with Enterprise Software and Digital Transformation
WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various enterprise software vendors and solutions, and their mergers and acquisitions. Subscribe today to stay on top of digital transformation trends!
WBSRocks: Business Growth with Enterprise Software and Digital Transformation
WBSP600: Grow Your Business by Learning From an Expert Witness Story of an ERP Implementation Failure w/ Eric Kimberling
Technology is easy only for salespeople who have never implemented a single software. Sales and marketing hype often cloud executives’ judgment, leading to catastrophic decisions from the get-go. The biggest factor is unrealistic expectations. But that’s not all. Issues such as politics and power struggles may throw off any model or estimate. The wisest thing any seasoned ERP veteran could recommend is to increase the estimates as much as possible, as one thing consistent with technology implementations is that there will be surprises.
In today's episode, our guest, Eric Kimberling, discusses an expert witness story of an ERP implementation failure and the factors that led to it. He also shares why being realistic with expectations is the foundational step to succeed with large transformational initiatives. Finally, Sam and Eric debate how other similar transformation initiatives struggle and what executives need to know about succeeding with these initiatives.
For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.