WBSRocks: Business Growth with Enterprise Software and Digital Transformation
WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various enterprise software vendors and solutions, and their mergers and acquisitions. Subscribe today to stay on top of digital transformation trends!
WBSRocks: Business Growth with Enterprise Software and Digital Transformation
WBSP596: Grow Your Business by Understanding ServiceNow’s Capabilities, an Objective Panel Discussion
ERPs have historically overlooked the requirements of IT teams. However, it's important to acknowledge that industries heavily reliant on ERPs may possess smaller IT teams. On the contrary, in other sectors, particularly those without extensive inventories, IT teams could essentially constitute the entire operations team.Just as IT industries have faced neglect, other crucial teams like security or legal ops have also been overlooked. Furthermore, the needs of field services and asset management may significantly differ for organizations focused on IT, as seen in sectors such as telecom, media, data center, or printing. So, where does ServiceNow fit in, and how does it distinguish itself from other competing technologies?
In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of ServiceNow’s capabilities. We covered many grounds, including where ServiceNow might be a a fit in the enterprise architecture and where it might be overused. Finally, they analyze many data points to help understand the core strengths and weaknesses of ServiceNow.
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