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WBSRocks: Business Growth with Enterprise Software and Digital Transformation
WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various enterprise software vendors and solutions, and their mergers and acquisitions. Subscribe today to stay on top of digital transformation trends!
WBSRocks: Business Growth with Enterprise Software and Digital Transformation
WBSP566: Grow Your Business by Learning the Top 10 CRM Software in 2024 w/ Sam Gupta
Within the intricate realm of enterprise software, Customer Relationship Management (CRM) systems emerge as a distinctive category, notably different from ERP, eCommerce, or POS solutions. CRM systems focus on functions such as marketing automation, sales compensation planning, CPQ, and channel management. ERP systems, on the other hand, while sometimes with some overlap, primarily focus on the operational aspect of sales and marketing operations planning.
In this episode, our host, Sam Gupta, discusses the top 10 CRM software in 2024. He also discusses changes in ranking from 2023. Finally, he describes developments with each of these systems and how that contributed to their changed rankings in 2024.
For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.