The picking function is all about KPIs. The larger the facility, the more fine-tuned your picking process needs to be. More errors during picking mean inferior customer experience and slower operations. Picking proceses might also vary based on the product type and industry. The manufacturing may have different picking processes from retail or distribution. So which are the KPIs most relevant for picking operations and pickers?
In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss the Top KPIs for Pickers. We discussed nuances of the picking function, including the performance incentives, issues due to warehouse integration, and picking efficiencies gained by modern picking strategies. We also discussed the pros and cons of real time vs batch connection and how that might impact picking KPIs and efficiencies, as well as how politics and biases may influence the architecture, leading to issues and variances in the warehouse function.
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