Operations are all about KPIs. You need a ton of KPIs to measure efficiencies. To lead your team. To motivate them. To make sure they are moving at the optimum speed. Manufacturing or non-manufacturing ops can't operate with KPIs. Don't have good data? Most likely misleading KPIs. Don't have data at all? How would you have KPIs at all? Have a ton of data but no insights? How would your KPIs be reliable? So which are the KPIs COOs need at their fingertips to ensure their success?
In today's episode, we invited a panel of cross-functional experts for live interview on LinkedIn who brings significant expertise to discuss the top KPIs for COOs. We discussed the best KPIs that COOs should be measuring. Finally, we discussed how the KPIs might differ for a COO depending on the reporting and org structure.
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