Epicor Eclipse has a more loyal community than crypto and Metaverse. But why is that? Based on the amount of technological innovation happening, you would guess that any school grad might be able to write ERP software. Right? So then why do technologies such as Mainframe, AS400, and Epicor Eclipse still exist? Is it really because change is hard. But change is hard for whom? For companies that are using it or companies that are selling it? Or is it because customers are unwilling to change because of their strong affinity with a technology or product? If so, why should we blame the companies trying to sell and support what customers are willing to buy? Epicor Eclipse has a loyal community for a reason. But what are those reasons?
In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of Epicor Eclipse's capabilities. We covered many grounds, including their strength in HVAC, plumbing, and trade contracting industries. Finally, we discussed why companies are so loyal to this solution despite it being a legacy solution.
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