If you plan to acquire ISO or AS, one of the critical steps for this journey would be to go through the internal audit process. But who is responsible for internal audits? Is it the external consultants who will be providing the certifications? Is it the quality department? Or is it department heads? While it may seem counter-intuitive, the role of external consultants is not to do the internal audits. The internal auditors are selected from one of the internal teams that is curious about quality and have the communication and cross-functional skills to ensure that necessary issues get logged while explaining the importance of each process steps.
In today's episode, our guest, Michael Venner, shares the nuances of internal audit and its importance to get certified. He also discusses where internal audit fits in the certification journey and the role of external consultants. Finally, he outlines the process for selecting an internal auditor, their responsibilities, and the traits of a good internal auditor.
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