Automating a process is easy. But understanding which process is the right candidate for automation is more difficult than most people think. Also, not every process is the right candidate to be hosted inside an ERP. By the same token, not every process can be as ad-hoc as RPA. There is one category that is in between the enterprise-wide cemented processes of ERP and ad-hoc processes automated by RPA technologies. It’s called workflow automation. Workflow automation inherits approval and transaction elements of ERP and ad-hoc elements of RPA. And that’s perhaps why the workflow automation category is so hot. But which processes are the right candidate for workflow automation technologies?
In today's episode, our guest, Ravi Vaidya, shares his insights into workflow technologies and where they fit in the enterprise architecture. He also compares several technologies such as iPaaS, BPM, P2P, and RPA, and why workflow automation deserves its own category. Finally, he compares several workflow technologies such as BoomiFlow, Microsoft Power Platform, and ServiceNow and how these technologies can help automate the ad-hoc processes that drive data and process issues in an organization.
For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.